Before you subscribe
Cancellation & refunds
Understand how recurring billing and membership changes work before payment.
Recurring billing
Discoverable is $1/month or $10/year and Gallery Verified™ is $5/month or $50/year, before applicable tax. Your subscription renews at your selected frequency until canceled. Billing supplies the exact tax and total for review before purchase. Free profiles require no payment details.
Payment failure and seven-day grace
A past-due renewal has a bounded seven-day grace period measured from the affected billing period's start, not from each retry or reminder. Eligible paid benefits may continue until the recorded grace deadline while you update payment details. Grace does not issue or renew verification. If payment remains unresolved after the deadline, paid benefits and verification eligibility end; the public badge and verified agent signal are removed unless another documented eligibility basis applies. Your Free public profile and baseline machine-readable business facts remain accessible, subject to normal publication and safety rules. Check Membership & Billing for the confirmed status and deadline.
Cancel future renewals
Request cancellation through Membership & Billing. Cancellation is scheduled for the confirmed end of your current billing period, and your current benefits continue until that date. Check your membership status to confirm the request; a processing request is not yet a confirmed cancellation.
Refunds and credits
Canceling a subscription does not itself issue a refund or credit. Any refund request is reviewed under the applicable purchase terms and legal requirements. No refund or proration is promised here. Review the applicable payment terms and any additional terms shown at checkout before paying.
Changing billing frequency
You can request monthly or yearly billing for an existing paid membership. The billing provider confirms the effective date and any proration or credit. The target recurring price is not an immediate payment total. Your membership dashboard reflects the confirmed billing record.
Membership and verification are separate
Payment unlocks eligibility, never a passing decision. Pending, needs-information, or declined verification does not cancel or refund your membership; implemented Discoverable benefits remain. Annual re-verification is included while eligible. At the paid period end, the badge and machine-readable signal expire unless another documented eligibility basis applies. Fraud, disputes, or material changes may trigger earlier suspension or review. Verification policy.